The Patient Claims Panel

The Patient Claims Panel issues advisory opinions on matters concerning compensation under the Patient Injury Act (SFS 1996:799) and promotes uniform and fair application of the provisions of the Patient Injury Act on patient injury compensation.

The Panel consists of a chairman, three members representing patients' interests, one medical expert, one specialist on health and medical care issues and one specialist on personal injury claims adjustment. All members are appointed by the Government, except for the last-mentioned member, who is appointed by the Patient Insurance Association.

Review by the Panel is free of charge and subject to professional confidentiality.

A patient injury claim is reported to the care provider's insurance company. Publicly funded health and medical services are insured with Löf (the County Councils' mutual insurance company). If you have a private care provider, contact the provider for information on who is their insurer.

If you are dissatisfied with the insurer’s decision, you can request that your claim be reviewed by the Patient Claims Panel. A request must be in writing and sent to the insurance company. The insurance company then compiles a memorandum summarizing the claim and encloses the documents on which the decision was based. You will be given the opportunity to read the memorandum before it is sent to the Panel. If you want to make additions you must send the documents to the insurer, who will decide if the material affects their previous decision, before the case is sent to the Panel.

Your claim is received by the Panel's office

When your claim has been received by the Patients Claims Panel's office you will receive a letter of confirmation from us with information about your case number and the name of the lawyer who will present your claim before the Panel. If you have not received a letter of confirmation, the claim is probably still with the insurance company in preparation for the upcoming review.  

The claim is processed by the Panel

Your claim will be reviewed at a meeting of the Patients Claims Panel. The Panel members receive the memorandum, together with other necessary documentation and any additions from yourself, beforehand. At the meeting a lawyer from the Panel's office presents your claim to the Panel. The members of the Panel then discuss your claim and come to a conclusion. 

The Panel's opinion

The Panel's conclusion is formulated as an opinion that is signed by the chairman and the reporting lawyer. The opinion is then sent to yourself as well as the insurance company.

The opinion of the Panel is advisory. This means that the insurer is not obliged to comply with the opinion, even though this is almost always the case.

When the Panel has issued its opinion, the insurer will come to a decision regarding your claim. You will then receive the Panel's opinion together with the insurer’s decision. You will also receive information regarding the ability for you to proceed, should you not be satisfied with decision after a review in the Panel. If you have questions about this type of procedure, contact the insurance company.   

Telephone:
+46 8 522 787 44

Email:
info@patientskadenamnden.se

Address:
Patientskadenämnden (The Patients Claims Panel)
P O Box 24127
SE104 51 STOCKHOLM
Sweden